Frequently Asked Questions
Catagories
Anti-virus/Anti-SpywareNew Computer
Security
Software
Wireless
Antivirus/Anti-Spyware
What's the best antivirus for me to use?I think I have a virus, what should I do?
1. Prevents your computer from infecting others and...
2. Limits what can be done to your machine by the virus' author/controller.
Next, you should contact your department's technical support personel for help/advice on disinfecting your computer.
My computer is very slow and I keep getting pop-ups, what's going on?
These programs are often able to remove all software from your computer, but they are not always successful and they do not remove viruses. If the problem persists after disinfection, please contact your department's technical support personel.
New Computer
I just got a new computer, now what?The first thing you will want to do is to register your computer for campus network access. There website to register your new computer is http://dhcp.arizona.edu. You should do this from a computer that is already connected to the net, or you may do this from home. If your new computer is a laptop, you will want to register both the wired and wireless adapters.
Now you want to make sure that your operating system and antivirus are up to date. For OS X users, go to the Apple menu on the top left corner of your screen and choose "Software Update". For Windows users, choose "Windows Update" from "Start" » "All Programs". You will need to be connected to the internet prior to performing these tasks. The method for updating your antivirus will depend on what you are using. Please see the help menu of your antivirus program for instructions. If you do not have an anti-virus program installed, please see the antivirus section on this page.
You will probably also want some additional software for your new computer (see the software section of this page) as well as setting up a printer, and getting connected to the wireless network on campus.
Printer
Does the deparment have a printer I can use?Security
Do I have to have a password?How can I make a hard password I can actually remember?
@Ab#u5R4Pef66sWuGeCUch$jU
Let's face it, remembering a password like that is impractical (not to mention close to impossible), but what about this:
Molecular, Cellular & Developemental Biology at the University of Arizona
Now take the first letter of each word and any puctuation put them together. You should end up with:
M,C&DBatUoA
It's a very strong password, but remembering it is pretty easy.
For more information on password construction, please see the password construction pdf created by UITS
Software
Does the department have a license for...?Currently, the departments of Molecular & Cellular Biology and Cell Biology & Anatomy do not carry any department wide licenses. There are departments on campus that do have such licensing agreements but they have not proven to be financially viable for our deparments.
The University of Arizona does maintain licenses for many useful programs. More information on Universit licensed software is available at: th University of Arizona Site Licensing website (https://sitelicense.arizona.edu/)- Microsoft Office (Standard and Professional)
- Adobe Acrobat (Standard and Professional)
- Adobe Photoshop
- All Adobe Creative Suites
- And many more...
Wireless
How can I get wireless access in Life Sciences South?Undergraduate Students and visiting scholars can obtain connection information for the LSS_Common network from the LSS reception desk, located on the 4th floor of Life Sciences South.
Gradute Students, those undergraduates working in a lab in LSS, and post-docs working in the building may request connection information for the LSS_Labs network by emailing Matthew Knatz <mcknatz AT email DOT arizona DOT edu>.